The VOICETRUST Callcenter Suite

Do you remember how this works? At the beginning of a conference call, one participant after another joins the call. You hear a soft clicking sound or a recording stating that the next caller is now connected. Let’s say you made an appointment with four others to discuss the next steps in a top-secret project. How can you make sure who really is on the phone? Unlike a real face-to-face meeting, a conference call usually feels like flying blind.

Dialing-in to conference calls usually requires a phone number and a PIN number. For a conference host, this PIN number remains the same in all his conference calls. If someone once gets hold of the host's PIN number, there is the risk that he can use it for future conference calls of this host as well.

The VOICETRUST solution Conference Call guarantees that only authorized people take part in the conference. Authorized means that their voice once was registered with the service.

A pin code can fall into the wrong hands; your voice only belongs to you. With our solution, companies offering conference calls can do without pin codes. Integrating the solution in IBM Lotus Notes allows easy administration by the conference host.